Microsoft
CASE STUDY

Microsoft Transforms Global Salesforce With Revolutionary Corporate MOOC

Corporate MOOC Case Study

Microsoft needed a new training regimen for their global sales teams to support the organization’s overall business strategy paradigm shift. The Microsoft customer has changed from an IT manager to a business decision maker (BDM). Microsoft’s total sales population is over 15,000, and at the rate the Field Readiness team had been delivering traditional instructor-led training, it would have taken 4 years to reach everyone.  Microsoft partnered with Intrepid Learning and global business school INSEAD to design and execute a 3-course “Microsoft Business School” program using a revolutionary corporate MOOC approach delivered on Intrepid Learn.

The”Business School” series has been wildly successful. The corporate MOOC modality met the team’s primary goal of successfully driving up revenue by changing their sales approach, as well as delivering consistently phenomenal job readiness ratings, robust learner engagement, high completion rates (80+%), and 9 Brandon Hall Excellence and CLO Learning in Practice awards (2015–2016).

“We are thrilled at the impact this groundbreaking MOOC program for Microsoft sellers is having on our business.  And, our sellers are rating the Intrepid-delivered courses even higher than in-person training events. We couldn’t  be happier.”
—  Ludovic Fourrage, Senior Director, Digital Learning, Microsoft

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2017CLOLearninginPractice_logo copy 
2015 brandonhall1 gold learning 2015 copy 2015 bhg excellence learning silver copy

and many more awards